Welcome to Horizons Live LLC

Prior to the Covid - 19 pandemic, the majority of small business owners considered a lack of capital or cash flow one of their major challenges, followed closely by trouble with marketing and advertising, time management, and administration work. Here are some of the numbers from those times:

• Lack of capital \ cash flow - 33%
• Marketing \ advertising - 15%
• Time management - 13%
• Recruiting \ retention of employees - 13%
• Administrative work (bookkeeping, payroll, etc…) - 13%
• Managing \ providing benefits - 6%

Currently, the U.S. Chamber of Commerce lists the following challenges as top concerns:

• Inflation - 54%
• Rising Interest Rates - 23%
• Revenue - 20%
• Supply Chain Disruptions - 23%

This doesn't mean that the previous concerns are no longer valid. This tells us that startups and SMB have even more challenges today. That's where we step in! We help alleviate some of these challenges by assisting you in the everyday management and growth of your company, affording you the extra time and help you need to overcome these concerns and accomplish your goals.

The process for engaging Horizons Live LLC typically begins with an initial complementary 1 hour consultation to understand the client's needs and goals. From there, we develop a proposal outlining our recommended approach and scope of work.

The Horizons Live store is where our customers can access and manage their websites and online products. We create an account on the store once a customer has accepted our work proposal and hired us for Web Design. Once we have built a website, we give our customers access to it so they can make small edits themselves without always having to engage us. In addition, they also have access to manage other products like their domain names, hosting, branded email addresses, online bookings and store, online marketing tools, online storage, online SSL security, online SEO tools, and their billing methods.

In short, yes! This is accomplished in different forms based on the support needed. We have 24 / 7 account access through the Horizons Live store for account administrative needs by logging in through our website. If needed, we also have a 24 / 7 technical support phone number (480.624.2500) for sales and support on domain names, hosting, website builders or WordPress sites, O365 branded emails, SSL certificates, online SEO and marketing tools, billing inquiries and more.

Yes. Horizons Live LLC believes that effective change management involves engaging stakeholders, communicating clearly and frequently, and providing support and resources to those impacted by the change.